Privacy Policy
The Old Counting House ("The Old Counting House", "we", "our" or "us") is committed to protecting your privacy and handling your personal information responsibly. This policy explains how we use personal information collected through our website.
Information we collect:
When you contact us through our website, we may collect:
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Your name;
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Company name;
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Email address;
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Telephone number; and
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Details of your enquiry.
Technical information
We may also automatically collect limited technical information, including:
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IP address;
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Browser and device information;
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Website usage data; and
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Cookie preferences.
How we use your information
We use your information to:
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Respond to enquiries;
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Provide information about our services;
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Develop proposals and discuss potential contracts;
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Operate, secure and improve our website; and
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Comply with legal and regulatory obligations.
Our lawful bases
Depending on the circumstances, we process personal information where it is necessary for our legitimate business interests, to take steps at your request before entering into a contract, to perform a contract, to comply with a legal obligation, or where you have given consent. We handle personal information in accordance with the UK GDPR, the Data Protection Act 2018 and applicable UK privacy legislation.
Marketing
If you choose to receive updates from Vision XS, we may contact you with information about our services, insights or events. You can unsubscribe at any time by using the unsubscribe option in the communication or by contacting us.
Sharing information
We do not sell your personal information. We may share information with trusted service providers that support our website, IT systems and business operations, and with professional advisers or public authorities where required. Appropriate contractual and security safeguards are used where necessary.
Cookies
Our website uses cookies and similar technologies to help it function, remember preferences, improve performance and understand how visitors use the site. Where required, non-essential cookies are used only after you have made a choice through our cookie controls. Please see our Cookie Policy for further information.
How long we keep information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, accounting, contractual or regulatory requirements. We periodically review the information we hold and securely delete or anonymise it when it is no longer required.
Your rights
Under UK data protection law, and subject to applicable exemptions, you may have the right to:
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Access your personal information;
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Correct inaccurate or incomplete information;
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Request deletion of your information;
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Restrict or object to processing;
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Request transfer of certain information; and
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Withdraw consent where we rely on consent.
To exercise your rights, please contact us using the details below. We may need to verify your identity before responding.
Contact us
Organisation: Old Counting House
Email: info@oldcountinghouse.co.uk
Telephone: 01491 528880
Privacy contact: Diana Margarido, Data Protection Officer - info@oldcountinghouse.co.uk
If you are unhappy with how we have handled your personal information, please contact us first so that we can investigate. You also have the right to complain to the Information Commissioner’s Office (ICO) at www.ico.org.uk.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our website, services or legal obligations. The latest version will always be available on our website.
